Approaches that fit online work

Ashley often uses cognitive behavioral therapy, which helps people notice thought and behavior patterns and try small changes to reduce anxiety, panic, or low mood. Those steps translate well to short exercises and worksheets that can be shared during an online session.

She also draws on client-centered therapy, a way of working that emphasizes listening and reflecting so clients steer the focus. That approach supports collaboration about goals and makes it easier to adapt sessions to what someone finds most helpful.

Finding the right approach is part of the work together. Ashley will talk with each person about their goals, preferences, and what has or hasn’t worked before. From there she suggests methods to try and adjusts the plan as progress is made so the therapy stays useful and realistic.

Online formats offer flexibility for people with busy schedules or transportation limits. Video calls allow face-to-face conversation and screen sharing for worksheets, phone sessions work when bandwidth is limited, and live chat or text-based messaging can be useful for brief check-ins or reflection between sessions. These options make it easier to fit counseling into real life while keeping the focus on practical steps and steady progress.