Susan Frey is a licensed professional counselor with two decades of experience helping people manage strong emotions and life upsets.
01About Susan
Susan Frey is a licensed professional counselor with two decades of experience helping people manage strong emotions and life upsets. She works with people facing anxiety, stress, depression, addiction, grief, bipolar challenges, and ADHD. Her manner is practical and direct, aimed at clear steps people can use day to day.
She learned counseling after changing careers following a major life disruption. Susan holds a master's degree in counseling psychology and brings that training to sessions in Pennsylvania and online.
Background and approach
Her approach is flexible and based on what each person needs in the moment. Susan commonly uses cognitive behavioral therapy to help people spot unhelpful thoughts and try new behaviors. She also draws on Acceptance and Commitment Therapy and short-term solution-focused work when those fit a person's goals.
She aims to make therapy feel purposeful and goal oriented. Sessions often focus on building coping skills for panic, anger, or urges tied to addiction. She helps people work through relationship and communication problems, commitment worries, and the fallout from separation or infidelity.
She also supports those dealing with grief, guilt, shame, or struggles around eating and process addictions. Susan is comfortable working with aging and visually impaired clients and addresses practical concerns tied to life transitions. Her tone is straightforward and encouraging, aimed at helping people identify small changes that add up to lasting improvement.
02Credentials
- LPC (Pennsylvania)
- License PC004957 · expires February 2027
- NPI
- 1316197973 · national provider identifier
Both are public records. A state board register will confirm a license and its standing, and the national registry will confirm an NPI. This directory copies what the counselor lists and checks neither.
03Focus areas and approaches
Everything Susan lists on their public professional profile, in their own terms.
- Stress, Anxiety
- Relationship issues
- Anger management
- Depression
- Addictions
- Grief
- Eating disorders
- Bipolar disorder
- Coping with life changes
- ADHD
- Aging and geriatric issues
- Commitment issues
- Communication problems
- Control issues
- Divorce and separation
- Drug and alcohol addiction
- Forgiveness
- Guilt and shame
- Infidelity
- Jealousy
- Panic disorder and panic attacks
- Process addiction (porn, exercise, gambling)
- Sex addiction
- Visually impaired
Methods Susan names
- Acceptance and Commitment Therapy (ACT)
- Cognitive Behavioral Therapy (CBT)
- Emotionally-Focused Therapy (EFT)
- Gottman Method
- Solution-Focused Therapy
These are the methods Susan names on their own professional profile. Naming an approach is not evidence of training or certification in it, and this directory checks no training records. Ask directly if it matters to you.
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04Online support
Approach and online therapy that fit your life
Acceptance and Commitment Therapy, or ACT, focuses on helping people notice hard thoughts and feelings without getting stuck in them. It emphasizes values and committed action so people can move toward what matters even when feelings are strong. Cognitive Behavioral Therapy, or CBT, looks at the links between thoughts, feelings, and behaviors and teaches practical tools to change patterns that cause distress. These methods can help with anxiety, depression, panic, and patterns tied to addiction.Finding the right approach is a collaborative process. Susan will discuss goals and try methods that match a person's needs and preferences. She may use CBT for skills work, ACT for value-driven change, or bring in solution-focused techniques for short-term goals. The plan can shift as progress is made.
Online sessions are offered by video calls, phone, live chat, or text-based messaging to make therapy more usable. Video is good for a full conversation and visual cues. Phone works when bandwidth is limited or a quieter check-in is needed. Live chat and text messaging allow brief updates, homework check-ins, or shorter touchpoints during a busy week. These options give flexibility so people can fit therapy into work, caregiving, or other routines.
05Questions people ask
What kinds of concerns does she address?
Susan works with stress, anxiety, depression, addictions, grief, bipolar issues, eating concerns, ADHD, and related problems like anger and panic.
What is her therapy style like?
She uses a practical, problem-solving style. Sessions often focus on skill building, changing unhelpful thoughts, and setting clear goals.
How much experience does she bring?
She has 20 years of counseling experience and has worked across a range of issues including addiction and mood disorders.
What are her credentials and where is she based?
Susan holds the LPC credential and practices from Pennsylvania.
Can sessions be conducted in languages other than English?
Sessions are offered in English.
What formats are available for sessions?
She offers video calls, phone sessions, live chat, and text-based messaging to fit different needs.
How does payment and cost work?
Cost varies by location and therapist availability; sessions use a subscription model that can be canceled at any time.
How do I begin working with her?
Choose the Start Therapy button, complete a short matching questionnaire, and then schedule sessions based on therapist availability.
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