Toya Carroll is a licensed professional counselor who helps people facing stress, anxiety, relationship strain, trauma, grief, and depression.
01About Toya
Toya Carroll is a licensed professional counselor who helps people facing stress, anxiety, relationship strain, trauma, grief, and depression. She brings 15 years of experience to conversations about strong emotions and life changes. Her approach aims to make hard topics easier to talk about and to help people find practical steps forward.
Toya uses a warm, straightforward style in sessions. She encourages honest talk and listens without judgment. Conversations focus on what matters most to the client and on small, doable changes that build over time.
Background and approach
She draws on several evidence-informed approaches, including client-centered work that follows the client's lead, cognitive behavioral techniques that examine thoughts and behaviors, and emotionally-focused ideas that look at how feelings shape relationships. Motivational interviewing and solution-focused methods are also part of her toolbox for short-term goals and decision-making.
Toya aims to help people manage panic, social anxiety, workplace stress, financial worry, guilt, and the fallout of separation or loss. She can also support caregivers facing chronic stress and those coping with trauma symptoms. Sessions are offered by therapists licensed in Illinois, and Toya holds LPC and LCPC credentials.
Her style is practical and compassionate. She helps clients set clear goals, try new strategies between sessions, and track progress. The goal is to create sustainable change that fits daily life.
02Credentials
- LCPC (Illinois)
- License 180015313 · expires March 2027
- LPCC (California)
- License 13434 · expires March 2027
- LPC (Missouri)
- License 2009035750 · expires June 2027
- NPI
- 1639409899 · national provider identifier
Both are public records. A state board register will confirm a license and its standing, and the national registry will confirm an NPI. This directory copies what the counselor lists and checks neither.
03Focus areas and approaches
Everything Toya lists on their public professional profile, in their own terms.
- Stress, Anxiety
- Relationship issues
- Trauma and abuse
- Grief
- Depression
- Caregiver issues and stress
- Communication problems
- Divorce and separation
- Guilt and shame
- Money and financial issues
- Mood disorders
- Panic disorder and panic attacks
- Post-traumatic stress
- Social anxiety and phobia
- Workplace issues
Methods Toya names
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Emotionally-Focused Therapy (EFT)
- Motivational Interviewing
- Solution-Focused Therapy
- Trauma-Focused Therapy
These are the methods Toya names on their own professional profile. Naming an approach is not evidence of training or certification in it, and this directory checks no training records. Ask directly if it matters to you.
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04Online support
Therapeutic approaches and online support
Client-centered therapy focuses on listening closely and following the client's lead. The therapist creates a respectful space and helps clients find their own answers to hard questions. Cognitive behavioral therapy, or CBT, looks at how thoughts and actions affect feelings and teaches concrete tools to change unhelpful patterns. Emotionally-focused ideas pay attention to feelings and how they shape close relationships and communication.Finding the right approach is part of the work. The therapist will talk with the client about goals, preferences, and what has or hasn't helped before. Together they decide which methods to try and adjust the approach as progress is made, keeping the plan collaborative and practical.
Online sessions are offered by video calls, phone sessions, live chat, or text-based messaging to make therapy easier to fit into a busy life. Video allows face-to-face conversation, phone can work when less bandwidth is available, and messaging offers shorter check-ins or ongoing support between sessions. These options help people access care with more flexibility around work, caregiving, and daily routines.
05Questions people ask
What concerns does she help with?
She supports people dealing with stress, anxiety, relationship problems, trauma and abuse, grief, and depression. Additional focuses include caregiver stress, communication problems, divorce and separation, guilt and shame, money issues, mood disorders, panic attacks, post-traumatic stress, social anxiety, and workplace issues.
What is her therapeutic style like?
Her style is warm and straightforward. She listens without judgment, follows the client's pace, and focuses on practical steps clients can try between sessions.
How much experience does she have?
She has 15 years of professional experience working with people facing emotional and life challenges. That background informs how she tailors strategies to each person's needs.
What credentials and licensure does she hold and where?
She holds the Licensed Professional Counselor credential and the Licensed Clinical Professional Counselor credential. She is licensed in Missouri and Illinois and practices in Illinois.
Which languages are sessions offered in?
Sessions are offered in English.
Are international clients accepted?
International clients are not currently accepted.
What session formats are available?
Sessions can be done by video calls, phone sessions, live chat, or text-based messaging to suit different schedules and needs.
How does cost and starting therapy work?
Cost varies with location and therapist availability and uses a subscription model that can be canceled at any time. To begin, select the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability.
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