How his approaches translate to online therapy

Client-Centered Therapy focuses on the person’s own perspective and strengths, giving space for people to be heard and to direct the pace of change. It helps with relationship concerns, low confidence, and decisions about career or life direction.

Narrative Therapy looks at the stories people tell about themselves and their lives. By externalizing problems and re-authoring those stories, it can reduce blame and open up new choices for coping with grief, family patterns, or identity issues.

Finding the right approach is part of the work. Randall collaborates with each person to choose methods that match their goals and comfort level, and he adjusts the plan as progress is made.

Online sessions are offered by video call, phone, live chat, or text-based messaging to provide flexibility. Video is useful for deeper conversations and visual cues, phone calls can be easier when bandwidth is limited, and messaging works well for brief check-ins or when scheduling needs a quick option. These formats help people fit therapy into work, caregiving, or travel schedules while keeping the focus on steady progress.