Susan Hoffstetter is a licensed counselor with 16 years of experience who helps people facing stress, anxiety, addiction, mood shifts, and the effects of trauma.
01About Susan
Susan Hoffstetter is a licensed counselor with 16 years of experience who helps people facing stress, anxiety, addiction, mood shifts, and the effects of trauma. She speaks plainly and listens closely to what each person brings. Susan believes people know their story best and can build on their strengths to move forward.
She focuses on practical steps and steady progress in sessions. Conversations are aimed at making coping skills useful in everyday life, not just ideas on a page.
Background and approach
Susan supports people working through grief, relationship strain, anger, and self-esteem concerns as they look for manageable change. Susan also brings experience with more specific challenges like obsessive-compulsive behaviors, trichotillomania, sexual assault recovery, and coping after natural or human-caused disasters. She helps people notice patterns and try different strategies to reduce distress and regain routine.
Her approach centers on collaboration. Susan will talk through what’s been tried, what’s helped, and what feels possible now. She helps set small goals and checks progress so adjustments feel clear and practical.
Sessions aim to be straightforward and focused on day-to-day improvements. If someone wants support managing symptoms of bipolar disorder, depression, or long-standing anxiety, she works to make the process understandable and workable. Susan holds an IL LCPC credential and provides care in English to people in Illinois.
02Credentials
- LCPC (Illinois)
- License 180.006754 · expires March 2027
- NPI
- 1275805624 · national provider identifier
Both are public records. A state board register will confirm a license and its standing, and the national registry will confirm an NPI. This directory copies what the counselor lists and checks neither.
03Focus areas and approaches
Everything Susan lists on their public professional profile, in their own terms.
- Stress, Anxiety
- Addictions
- Trauma and abuse
- Bipolar disorder
- Depression
- Relationship issues
- Family conflicts
- Grief
- Anger management
- Self esteem
- Coping with natural or human-caused disaster
- Obsessions, compulsions, and OCD
- Sexual assault and abuse
- Trichotillomania
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04Online support
Practical approaches for online therapy and recovery
Many sessions focus on evidence-based techniques that teach specific skills to manage symptoms and rebuild routine. One common approach is skill-building work that breaks down overwhelming problems into step-by-step tasks, which helps with anxiety, mood swings, and everyday stress. A second approach emphasizes exposure and response strategies for obsessive or avoidance behaviors, helping people reduce compulsions and regain control of daily activities.Finding the right approach is collaborative. The therapist will talk with each person about what has helped in the past, what they want to change, and what feels workable now. Together they choose methods and adjust them over time so progress fits real life and goals.
Online formats include video calls, phone sessions, live chat, and text-based messaging to suit different schedules and preferences. Video calls allow face-to-face conversation for deeper dialogue. Phone sessions can be easier when bandwidth or screen time is limited. Live chat or text messaging supports brief check-ins, notes between sessions, or people who prefer writing. These options make it easier to fit therapy into busy days and keep continuity of care when in-person meetings aren’t possible.
05Questions people ask
What kinds of concerns does Susan address?
Susan helps people with stress, anxiety, addictions, trauma and abuse, bipolar disorder, depression, relationship and family issues, grief, anger, and self-esteem. She also focuses on OCD, trichotillomania, sexual assault recovery, and disaster-related coping.
How would you describe her therapeutic style?
Her style is collaborative and down-to-earth. Sessions focus on practical coping strategies and small, achievable goals rather than abstract theories.
What is her professional background?
She has 16 years of professional experience working with people across a range of concerns. Her work emphasizes building on a person’s strengths to manage challenges.
What credential does she hold and where is she based?
Susan holds an IL LCPC credential and practices in Illinois.
Which languages are supported for sessions?
Sessions are offered in English.
Can people outside the United States work with her?
She is not currently accepting international clients.
What session formats are offered?
She meets by video calls, phone sessions, live chat, or text-based messaging to fit different needs and schedules.
How does billing and getting started work?
Costs vary with location and availability and use a subscription model that can be canceled at any time. To begin, select the Start Therapy button, complete a short matching questionnaire, and schedule based on therapist availability.
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