Shannon Madden is a licensed professional counselor with 26 years in the behavioral health field.
01About Shannon
Shannon Madden is a licensed professional counselor with 26 years in the behavioral health field. She practices in Arizona and brings direct, practical support for people facing anxiety, depression, grief, stress, and major life changes. Her style is straightforward and approachable, with attention to daily habits and thinking patterns that shape mood and behavior.
She leans on Cognitive Behavioral Therapy to help people notice thoughts that lead to hard emotions.
Background and approach
Sessions often include simple worksheets and step-by-step tasks to test new ways of thinking and acting. Shannon also uses client-centered skills to listen without judgment and motivational interviewing to help people find their own reasons to change. Her background includes long experience in crisis work and roles supporting first responders and military-connected personnel.
That history shaped her skill at stabilizing people in distress and helping them plan practical next steps. She also has experience with grief, caregiver stress, chronic illness, and compassion fatigue. Shannon keeps language plain and uses humor when it fits to ease tension.
She helps people break big problems into smaller, doable actions. Clients can expect a mix of talking, problem-solving, and concrete exercises to practice between sessions. Shannon offers sessions by video, phone, live chat, and text-based messaging.
Getting started involves completing a short matching questionnaire and scheduling an appointment through the site.
02Credentials
- LPC (Arizona)
- License 11886 · expires November 2026
- NPI
- 1982722526 · national provider identifier
Both are public records. A state board register will confirm a license and its standing, and the national registry will confirm an NPI. This directory copies what the counselor lists and checks neither.
03Focus areas and approaches
Everything Shannon lists on their public professional profile, in their own terms.
- Stress, Anxiety
- Grief
- Self esteem
- Career difficulties
- Depression
- Family conflicts
- Trauma and abuse
- Sleeping disorders
- Anger management
- Bipolar disorder
- Coping with life changes
- Compassion fatigue
- Abandonment
- Aging and geriatric issues
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Codependency
- Communication problems
- Control issues
- Coping with natural or human-caused disaster
- Dependent personality
- Divorce and separation
- Emptiness
- Family of origin issues
- Family problems
- First responder issues
- Forgiveness
- Guilt and shame
- Hospice and end-of-life counseling
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Midlife crisis
- Veteran and Armed Forces Issues
- Money and financial issues
- Mood disorders
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Phobias
- Postpartum depression
- Post-traumatic stress
- Seasonal Affective Disorder (SAD)
- Self-harm
- Self-love
- Social anxiety and phobia
- Women's issues
- Workplace issues
- Young adult issues
Methods Shannon names
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Emotionally-Focused Therapy (EFT)
- Mindfulness Therapy
- Motivational Interviewing
- Solution-Focused Therapy
These are the methods Shannon names on their own professional profile. Naming an approach is not evidence of training or certification in it, and this directory checks no training records. Ask directly if it matters to you.
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04Online support
How Shannon’s Approaches Work Online
Shannon often uses Cognitive Behavioral Therapy to help people notice and shift the thoughts that feed anxiety and low mood. CBT involves homework-like worksheets and simple experiments to test new ways of thinking and acting, which can be done between video or phone sessions.She also draws on Client-Centered Therapy, which focuses on listening and reflecting so clients feel heard and understood. This approach helps people clarify their goals and decide what changes matter most to them. Emotionally-Focused Therapy is used when stronger attention to patterns in relationships and emotions is needed; it helps identify and shift those patterns so people feel more connected and stable.
Finding the right mix of methods is a collaborative process. The therapist will talk with each person about goals, preferences, and what has or hasn’t worked before. Together they choose techniques and adjust them as progress is made.
Online formats include video calls, phone sessions, live chat, and text-based messaging. Video is useful for deeper conversations and visual cues, phone can be lower bandwidth, live chat fits shorter check-ins, and messaging works well for brief updates or when people prefer writing. These options make it easier to fit therapy around work, caregiving, or medical needs.
05Questions people ask
What kinds of concerns does Shannon address?
She works with stress, anxiety, depression, grief, self-esteem, career issues, trauma and abuse, sleeping problems, anger, bipolar mood concerns, and coping with life changes among other areas.
What is her therapy style like?
Shannon uses a practical, down-to-earth approach. Sessions mix listening, worksheets, and small tasks to change thinking and behavior.
How much experience does she have?
She brings 26 years of experience in mental health, including crisis counseling and work with first responders and military-related roles.
Where is Shannon licensed and located?
She is a Licensed Professional Counselor with an Arizona LPC and practices from Arizona.
Which languages are supported for sessions?
Sessions are offered in English.
What formats are available for therapy sessions?
Therapy is offered by video calls, phone sessions, live chat, and text-based messaging.
How does billing and cost work?
Cost varies with location and therapist availability; sessions use a subscription that can be canceled at any time.
How do I begin working with Shannon?
Start by selecting the Start Therapy button and completing a short matching questionnaire, then schedule sessions based on the therapist's availability.
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